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![PDF] Service Quality (Servqual) and its Effect on Customer Satisfaction in Retailing | Semantic Scholar](https://d3i71xaburhd42.cloudfront.net/d124e866687313a05a8ae38c2cd8d7f49e257830/2-Figure1-1.png "PDF] Service Quality (Servqual) and its Effect on Customer Satisfaction in Retailing | Semantic Scholar")
PDF] Service Quality (Servqual) and its Effect on Customer Satisfaction in Retailing | Semantic Scholar
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DOC) SERVQUAL and Model of Service Quality Gaps: A Framework for Determining and Prioritizing Critical Factors in Delivering Quality Services | Ism Sm - Academia.edu
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